Account Manager

Salary $55,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal driven? Then the Account Manager position is for you!

We are seeking a dynamic and team-oriented individual to join our spirited team!

Description:

As an Account Manager for the Upper Manhattan Workforce1 Career Center (UMWF1CC), you will build business relationships with businesses in the 5 boroughs that employ more than 125 employees. Specific focus will be on businesses within the following sectors: Professional, Scientific, and Technical Services; Accommodation and Food Services; Information; Arts, Entertainment, and Recreation; and Administrative and Waste Support Services. A successful Account Manager will ascertain the hiring needs of the employer and attain a commitment to fill a specific position(s) during an agreed upon timeframe utilizing the UMWF1CC recruitment services. This position requires a combination of both in-office activities and in-field business-to-business engagement. 

Successful Elements:

• Develop relationships with local businesses and attain a commitment from the employer to fill their vacancies using the Workforce1 Career Center System
• Maintain and grow existing relationships with our portfolio of businesses to assess additional needs, attain feedback, cross-sell and promote exclusivity
• Work collaboratively with center operations and marketing teams to build awareness and interest in Workforce1 recruitment services
• Generate and submit job orders by effectively and accurately documenting employer information, position-specific job descriptions, number of openings, timeframe to fill, and any other detail that will lead to successful job placement
• Enter employer information into all appropriate databases and monitor employer activities
• Coordinate delivery of services and fulfillment of job orders with the UMWF1CC Recruitment team
• Confirm the fulfillment of job orders by attaining a written confirmation from the employer(s)
• Pitch, close and schedule virtual, on-site and off-site recruitment events
• Provide, as required, target estimates/goals and weekly, monthly, and quarterly progress reports
• Maintain organized database of clients and keep detailed documentation of all contacts, engagements, re-engagements, cold-calls, targets, leads, and conversions
• Participate in quarterly and yearly sales forecasting and the creation of business development and employer outreach plans
• Develop and maintain subject matter expertise in assigned sectors and subsectors
• Share information with appropriate staff and/or funding agencies
• Help ensure that positive outcomes and goals are met as required by contract
• Meet Key Performance Indicators (KPI’s) on a weekly, monthly, and annual basis

 Required Experience:

• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer, and written communication skills
• Ability to maintain flexibility as needs of contract or contractor require
• Sales or marketing experience preferred
• Strong knowledge of Microsoft Office programs

Required Education:

• Bachelor’s Degree required  

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!