Recovery Case Manager

Job Locations US-PA-Exton
ID
2024-2243
FLSA Status
Non-Exempt
Category
Case Management
Position Type
Regular Full-Time

Overview

Salary $45,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Career Advisor position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

· To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement

· To assist individuals affected by the opioid epidemic in securing and maintaining occupations that will provide both a living wage and a solid direction forward

Responsibilities

· Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination

· Provide Career Coaching including the completion of the Individual Employment Plan (IEP), WIOA eligibility, CASA’s, and Career Mapping to enrolled participants

· Responsible for participation tracking and monitoring data entry into CWDS in accordance with activity codes and barrier identification and resolution

· Update the CareerLink Referral Spreadsheet Report to provide status update on new intakes bi-weekly.

· Accurately complete required documentation for WIOA enrollment

· Assist in the preparation of weekly project reports (participation, placement, etc.)

· Create and maintain an environment that promotes opportunities for customers to hope for the future, accept themselves, and provides tools for facing adversity

· Provide referred customers with information on recover friendly employers in the region

· Ensure recording keeping of all customer outreach and contacts through internal tracking systems

· Oversee participant activities and assist with workshop schedules

· Provide consistent and comprehensive case management and follow-up

· Provide individualized assessment of work, family and personal development needs and opportunities

· Provide referrals to appropriate community service or social service agencies when needed

· Maintain organized database of clients and keep detailed documentation of all contacts with clients

· Coordinate participant post exit retention services and accommodate participant work schedules

· Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract

· Share information with appropriate staff and/or funding agencies

· Maintain participant files as specified by contractor

· Ensure participants follow through with planned activities as outlined in contract with funding agency

· Ensure that positive outcomes and goals are met as required by contract

· Other opportunities as available

Qualifications

· Ability to prioritize tasks and document visits and contacts

· Demonstrated telephone, computer and written communication skills

· Ability to maintain flexibility as needs of contract or contractor require

· College degree or equivalent experience required

· Trauma-informed care training required

· Social Work degree or equivalent preferred

· A working knowledge of Microsoft Office

· Valid Driver’s License, vehicle and clean driving record required

 

Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

About EDSI: EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified

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