Office Clerk

Job Locations US-MI-Livonia
ID
2024-2537
FLSA Status
Non-Exempt
Category
Case Management
Position Type
Regular Part-Time

Overview

$20 hour for 30 hours week

Scope of Position

· To provide data entry, outreach and administrative support to program staff

Responsibilities

Essential Functions

· Perform filing and file audits

· Follow up with customer referrals to provide program info and conduct initial screening for program eligibility

· Perform timely and accurate data entry

· Assist with tracking and reporting program data and maintaining spreadsheets

· Contact customers to schedule meetings, testing, etc., provide reminders and follow up on customer employment status

· Document all customer contacts and services provided

· Assist program staff with onsite events and activities

· Organize and update training provider information

· Create and update flyers and other promotional materials

· Provide coverage for front desk as needed and greet visitors and answer telephones in a pleasant and efficient manner

· Other duties as assigned

Qualifications

Education and Experience Requirements

· Experience in answering telephones in a courteous, efficient manner

· Good interpersonal skills

· Must be computer literate and possess a working knowledge of Microsoft Office

· Typing skills preferred

· High School Diploma or GED required

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