Regional Director of Operations

Job Locations US-PA-Norristown
ID
2024-2588
FLSA Status
Exempt
Category
Leadership
Position Type
Regular Full-Time

Overview

Salary $100,000-110,000 year

Title: Regional Director of Operations  

Classification: Exempt

 

Scope of Position: Provide leadership to EDSI management team. Develop and maintain strong working relationship with funder and relevant agencies. Ensure contractual performance goals are met. Monitor financial information for all contracts.

Responsibilities

Essential Functions:

  • Establish a positive, high-performing culture by demonstrating EDSI’s core values
  • Communicate regularly with senior leadership regarding goals, opportunities and performance
  • Collaborate with executive leadership for continuous improvement and alignment across regions
  • Develop talent and coach leaders throughout the region according to the philosophy of servant leadership
  • Travel to support regional offices and teams
  • Schedule one-to-one meetings with leadership to ensure that all program goals are met or exceeded
  • Conduct quarterly performance reviews of leaders
  • Determine staffing requirements and conduct interviews as necessary
  • Oversee HR related concerns as needed
  • Create and implement program design for new and existing contracts
  • Align programs and contracts with ISO regulations
  • Expand and diversify funding in the region
  • Provide necessary information for proposals, grants, and RFFs
  • Work collaborating with proposal team and provide information as necessary
  • Attend conferences and business development meetings
  • Work with managers to identify continuous improvement solutions for all aspects of contract
  • Maintain a positive partnership with funders by attending meetings, engaging in proactive communication, discussing best practices, presenting program innovations
  • Provide timely and accurate reports to funders
  • Attend all mandatory funder and contract meetings
  • Ensure EDSI’s strong presence in the community
  • Oversee community and partner relationships
  • Develop program budgets and review monthly invoices in conjunction with finance team
  • Review profit & loss and spending analysis statements
  • Travel is required
  • Other duties as assigned

Qualifications

Education and Experience Requirements:

  • Bachelor’s degree required; advanced degree preferred
  • Strong leadership skills and presentation skills
  • Excellent written and verbal communication skills
  • 5+ years’ experience as a Program Manager or higher-level leadership position within EDSI or similar experience outside of EDSI  
  • Proficient in Microsoft Office applications

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