Career Navigator

Salary $45,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward thinking and family-owned company where creativity is encouraged? Then the Career Navigator position is for you! As Career Navigator, you will provide customer-centered services
designed to enhance workforce development activities and service strategies for job seekers and employers. You will provide direct program support to re-attach job seekers to the
workforce utilizing focused work-based learning and skills training to include credentialed on-the-job training. We are seeking a dynamic, team-oriented and caring individual to join our
spirited team.

Provide customer-centered services designed to enhance workforce development activities and service strategies for job seekers and employers. Provide direct program support to re-attach job seekers to the workforce utilizing focused work-based learning and skills training to include credentialed on-the-job training.

• Manage a caseload of 50 to 75 customers with a 100% eligible enrollment rate
• Implement recruiting processes and initiatives to identify and connect unemployed and
long-term unemployed individuals to employment
• Coordinate and provide direct case management services to include assisting the job
seeker to: develop long- and short-term employment goals; create an Individual
Employment Plan (IEP); and coordinate support and related services with other
providers; track the job seeker’s progress toward goals and modify the IEP as
necessary
• Provide career guidance to assist job seekers in making and carrying out career
decisions for success in the labor market; identify suitability for and/or barriers to
employment/training
• Assist in resolving problems that may impede participation and/or performance in
selected programs; provide follow-up activities according to program guidelines
• Oversee job seeker’s program participation providing career counseling, job coaching
and career mentoring that ensures sustained employment
• Document all participant contacts and activities in Commonwealth system of record to
include case notes and post-placement follow up contacts
• Track target goals to include enrollments, trainings, and entered employment, and
provide weekly progress reports

• Experience providing excellent service to job seekers and employers
• Experience working with unemployed, underemployed, displaced workers, noncustodial
parents, ex-offenders, veterans, individuals with barriers or other economically disadvantaged populations
• Ability to prioritize tasks and document all aspects of services provided
• Demonstrated communication, analytical and interpersonal skills
• Knowledge of Microsoft Office programs
• Bilingual in Spanish is a plus
Preferred Education:
• Bachelor’s degree or equivalent experience
Bring your expertise to EDSI where you will be able to live our values every day: show up, smile and support!