Veterans Outreach Coordinator

Salary $50,000 year

Title: Veterans Outreach Coordinator  

Classification: Non-Exempt

Scope of Position

• Work exclusively with Veterans seeking training and employment
• Build relationships with community-based organizations and stakeholders to develop appropriate strategies to connect Veterans to available opportunities and services. Support those who need further assistance, direction, and resources.
• Conduct community outreach to local Veterans seeking employment, and assess job readiness status to include barriers to employment, by encouraging them use our services and register on the PA CareerLink® website
• Maintain a thorough understanding of all programmatic processes, staff roles, and funding sources in order to guide veterans to achieve successful goals
• Serve as a liaison for all Veterans transitioning from Active Duty and Reserve to civilian life by identifying classification codes and translating them into civilian occupations

Essential Functions

• Serve as liaison between PA CareerLink® and Veteran and community organizations, partners, and stakeholders to support Veteran referrals
• Identify and translate military occupation codes (or military occupational specialty codes), Air Force Specialty Codes (AFSC), and Navy Enlisted Classification (NEC) ratings system into civilian occupations
• Interpret Veteran documentation (DD214) for PA CareerLink® services
• Work with PA CareerLink® Career Coaches to perform comprehensive assessments to determine career path objectives, interests, skills, abilities, job readiness, and barriers to employment
• Conduct assessments with participants to create Individualized Employment Plans, develop next steps, and determine participant barriers to employment and training
• Be knowledgeable of and coordinate with Training Specialist for training and funding availability
• Assist Veterans with enrolling in SkillUp® as a training and certification resource
• Schedule and conduct onsite/offsite presentations with organizations to promote CareerLink® services, including training funds
• Attend required meetings with local and state representatives and agencies to promote PA CareerLink® Veteran services, contacts, and program status
• Connect with PA CareerLink® Disabled Veterans Outreach Program (DVOP) and Local Veterans Employment Representative (LVER) to promote unified services and information
• Connect with PA CareerLink® Rapid Response Coordinator when companies are closing and displaced employees have served in the military, and promote hiring Veterans to local businesses
• Track customer progress and outcomes
• Ensure that performance goals are being met
• Contact, send reminders, and follow up with Veteran customers for onsite recruitments and other events
• Provide support by assisting Veterans with transferable skills, reformatting their resume, and uploading it to the PA CareerLink® website

Education and Experience Requirements

• Must be a Veteran of any branch of service, and have served a minimum of a 4-year tour
• Associate’s Degree or equivalent work experience required
• Proficient in Microsoft Office Suite (Word, Excel, and PowerPoint)
• Experience in providing career development assistance and business development
• Experience working in a team-oriented environment
• Able to converse with a wide range of Veterans from any branch of service and demonstrate a positive professional attitude
• Must be available to travel to community-based events and provide outreach to Veteran jobseekers
• Must possess a valid driver’s license and automobile
• Fluent in Spanish (read and write) desirable