Case Manager JFES

Salary $56,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Case Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

As Case Manager, you will play a key role in assisting individuals in becoming job-ready by addressing barriers to employment. Responsibilities include conducting assessments, developing personalized plans, and providing support with employment preparation.

Our team is growing as we enhance our services throughout the community! At the American Job Center, our team of career advisors, job developers and business services consultants have come together to provide services to assist jobseekers in their career endeavors.

Successful Elements:

• Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
• Guide jobseekers through preparation of individual employment plans based on their specific occupational goals
• Provide referrals to appropriate One Stop services, business services unit, online learning centers and community service or social service agencies when needed
• Provide customers with advanced coaching on resumes, online presence, interview preparation, post interview feedback, job search techniques and sources
• Maintain accurate and well-organized case notes while also ensuring timely completion of entries

Experience Requirements:

• Prior experience in case management or a related field is required
• Familiarity with and knowledge of social services and resources to connect clients
• Excellent written and verbal communication skills
• Experience working with customers of varying skills, experiences, and diverse backgrounds
• Experience in a fast-paced environment and managing a case load of clients
• Demonstrated proficiency in data entry with a strong attention to detail
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint, is essential for report generation and data analysis

Education Requirements:

• Bachelor's Degree

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!