Attendance Coordinator

Attendance Coordinator

Salary: $45,000-48,000/year

Scope of Position:

To oversee attendance within the EARN program and ensure participants follow through with planned activities as outlined in contract with funding agency

Essential Functions:

• Collect participants’ personal information and add it to database
• Update the performance log with new enrollments and delete terminations or transfers
• Reflect participation into attendance forms according to their activity
• Ensure the information is accurate, matching the activities with the participant’s IEP
• Review case notes from case managers and job developers to make sure credit is given accordingly
• Add the time and attendance, collecting the participant’s signature, and provide the forms to the proper staff
• Accurately and efficiently work to ensure appropriate documentation is completed and received
• Keep in constant communication with the team to assist participants with low hours
• Review/audit participants files, providing feedback/findings
• Meet deadlines with consistency
• Communicate with customers to resolve issues
• Attend data meetings as required
• Complete multiple audits monthly and provide the outcomes
• Provide assistance in the classroom with delivering workshops
• Model positive and professional behavior by using language reflective of commitment to diversity and demonstrate cultural competence
• Serve as a back-up to Quality Control Coordinator as needed to process enrollments, terminations, and activity changes
• Other opportunities as available

Education and Experience Requirements:

• Bachelor’s degree preferred, or equivalent experience
• Must have excellent communication and problem-solving skills
• Previous experience with invoicing and billing preferred
• A working knowledge of Microsoft Office
• Detailed knowledge of Microsoft Excel including charts, graphs, sorting, formatting, formulas, and pivot tables
• Knowledge of EARN Program guidelines
• Ability to use Microsoft Outlook to manage and arrange appointments and meetings