Career Development Specialist

Career Development Specialist

Salary: $45,000-48,000/year

Scope of Position:

Provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement

Essential Functions:

• Assist in the preparation of project reports as needed
• Accurately complete required documentation for enrollment
• Work with government officials to ensure appropriate documentation is completed and received
• Create solutions to participant attendance problems
• Oversee participant activities and assist with workshop schedules
• Provide consistent and comprehensive case management and follow-up
• Provide individualized assessment of work, family, and personal development needs, and opportunities
• Provide referrals to appropriate community service or social service agencies when needed
• Maintain organized database of clients and keep detailed documentation of all contacts with clients
• Coordinate participant retention services and accommodate participant work schedules
• Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
• Share information with appropriate staff and/or funding agencies.
• Maintain participant files as specified by contractor
• Build a professional one-on-one working relationship with participants to aid in eliminating challenges to obtaining and retaining employment
• Ensure participants follow through with planned activities as outlined in contract with funding agency
• Help to ensure that positive outcomes and goals are met as required by contract
• Other opportunities as available

Education and Experience Requirements:

• Bachelor’s degree preferred, or equivalent experience
• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer, and written communication skills
• Ability to maintain flexibility as needs of contract or contractor require
• Customer service experience preferred
• A working knowledge of MS Office applications
• Able to interact with a wide variety of individuals and demonstrate a positive professional attitude
• Bilingual Spanish/English preferred