Program Director

Salary $83,000-$85,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Program Director position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

Provide leadership and support to NWPA Job Connect staff, with an emphasis on performance goals and staff trainings. Use all aspects of data as it pertains to performance measures to ensure performance goals are met.

• Facilitate bi-weekly meetings to report monthly performance goals
• Respond in a timely manner to requests from contracting agencies on issues related to
performance tracking
• Based on analysis, determine where improvements can be made to center operations
• Provide research and support for critical team discussions
• Work with the leadership team on implementing processes that enhance center operations
• Provide training for new employees, as needed
• Create and develop training for in-office skills development
• Monitor staff performance and participate in staff reviews on a quarterly basis
• Assist in the preparation of project reports as needed
• Attend meetings and Chamber events as requested by Regional Director
• Complete Value Action Plans for employees to stay on track and meet goals
• Upload performance invoices on a monthly basis to meet performance goals

• Bachelor’s Degree preferred or equivalent experience
• 5 years of workforce development or equivalent experience required
• 3 years of leadership experience required
• Problem solving skills and ability to work in a team environment
• Demonstrated ability to manage multiple person teams
• Excellent relationship management skills as role entails significant interaction with a
variety of external and internal entities
• Ability to maintain flexibility as needs of contract or contractor require
• Clear understanding of WIOA/TANF guidelines and performance measures
• PA Docushare experience preferred
• A working knowledge of MS Windows, Word and Excel

• A valid driver's license & clean driving record required

Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.