Rapid Response Business Services Representative

Salary $48,000 year  Please note this position runs through August 2025.

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Rapid Response BSR position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

To provide talent employment solutions to jobseekers through effective employer relationships, specifically focusing on Rapid Response and Business Services at the Rapid Response Transition Center.

· Develop and maintain employer relationships to connect former Crozer Employees with hiring opportunities, emphasizing rapid response initiatives.

· Connect employers and jobseekers through rapid response activities, recruitment events, and employer-sponsored interview days at the Rapid Response Transition Center.

· Create, generate, and submit job postings tailored to the needs of employers participating in rapid response.

· Continually review business opportunities to identify potential rapid response engagements.

· Contact employers by phone or in person to schedule face-to-face meetings, focusing on rapid response and transition services.

· Perform initial and follow-up client visits as necessary to ensure successful rapid response outcomes.

· Develop and execute a marketing/advertising plan to promote rapid response services and business solutions.

· Educate employers on the services offered by the Rapid Response Transition Center.

· Provide employer database technical assistance to ensure accurate tracking of rapid response activities in CWDS.

· Follow up with Rapid Response Transition Center employees to ensure that client expectations are met.

· Develop a network for potential business leads related to the rapid response to the Crozer Health System closure and any other closures as a result.

· Represent the Rapid Response Transition Center at conferences, meetings, and selected social functions as required.

· Network at Chamber of Commerce and other business events to develop business leads for rapid response services.

· Enter employer information into all appropriate databases and monitor employer activities related to rapid response.

· Provide, as required, target estimates or goals and periodic progress reports on rapid response initiatives.

· Meet performance criteria on a weekly, monthly, and annual basis, specifically for rapid response services.

· Work with the OJT Coordinator to place jobseekers in training with employers participating in rapid response programs.

· Recruit candidates for OJT and WEX positions. Write OJT training plans, receive OJT reimbursement documents, check them for accuracy, and create invoices.

· Conduct Talent Connect - a weekly orientation to WIOA services and recruiting event for jobseekers, with a focus on rapid response.

· Customer service and business service experience.

· Able to work with the various partners and team providing rapid response services.

· Proficient in Microsoft Office programs

· A valid driver’s license, reliable transportation, and a clean driving record required

Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.