Career Advisor

Career Advisor

Non-Exempt

Salary: $46,000-48,000 year

Scope of Position:

Provide case management and career counseling to NWPA Job Connect
program participants. Provide support and assistance in all areas related to gaining and/or
retained employment and career advancement.

Essential Functions:

• Provide individualized assessment of work, family and personal development needs and opportunities for Adult and Dislocated Workers
• Determine WIOA eligibility and accurately complete required documentation for enrollment
• Build professional one-on-one working relationships with customers to assist ineliminating challenges that are hindrances to obtaining and retaining employment
• Provide referrals to appropriate community service or social service agencies when needed

• Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency
• Oversee customer activities and assist with workshop schedules
• Create solutions to customer attendance problems
• Maintain organized database of customers and keep detailed documentation of all contacts. Maintain customer files as specified by contractor
• Share information with appropriate staff and/or funding agencies
• Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract, accommodating customer work schedules
• Document all participant contacts and activities in case progress notes
• Assist in the preparation of project reports as needed
• Ensure that positive outcomes and goals are met as required by contract
• Work with the team on implementing processes that increase customer engagement
• Manage a caseload of 50-75 participants with a 100% eligible enrollment rate
• Other duties as assigned

Education and Experience Requirements:

• Bachelor’s Degree in Education, Social Work, Human Resources or a related area
• Career counseling experience required
• Ability to prioritize tasks and document visits and contacts
• Demonstrate telephone, computer, and written communication skills
• Ability to maintain flexibility as needs of contract or contractor require
• Proficient in Microsoft Office applications

• A valid driver's license & clean driving record required