Career Planner

Salary $46,000-50,000 year

Career Planner

Non-Exempt

Scope of Position:

To provide support and assistance to youth program participants in all areas related to gaining and/or retaining employment and career advancement.

Essential Functions:

· Accurately complete required documentation for enrollment

· Create solutions to participant attendance problems

· Oversee participant activities and assist with workshop schedules

· Provide consistent and comprehensive case management and follow-up

· Provide individualized assessment of work

· Provide referrals to appropriate community resources or social service agencies when needed

· Maintain organized database of participants

· Coordinate participant retention services and accommodate participant work schedules

· Document all participant contacts and activities in case notes

· Share information with appropriate staff and/or funding agencies

· Maintain participant files as specified by contractor

· Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment including assessment, individualized attention and coordination

· Ensure participants follow through with planned activities as outlined in contract with funding agency

· Help ensure that positive outcomes and goals are met as required by contract

· Work with school officials, counselors, community partners, technology centers and community colleges to arrange career exploration opportunities

· Other opportunities as available

Education and Experience Requirements:

· Bachelor’s degree strongly preferred, or equivalent experience

· Ability to prioritize tasks and document visits and contacts

· Demonstrated telephone, computer and written communication skills

· Ability to maintain flexibility as needs of contract or contractor require

· Customer service experience required

· A working knowledge of MS Office