Employment Specialist

Salary: $45,000/year

Scope of Position:

Employment Specialists provide assistance and support in all areas related to gaining and/or retaining employment and career advancement. This position acts as a liaison between local employers and program participants. Employment Specialists match jobseekers desiring suitable and sustainable employment and/or training, with employers; all while providing an excellent customer experience and maintaining compliance with Federal, State, and local policies and procedures

Essential Functions:

• Provide consistent and comprehensive case management and follow-up to ensure positive outcomes and goals are met as required by contract, which includes but is not limited to:
• Determine WIOA eligibility and complete required documentation for enrollment
• Provide case management to participants and assist in eliminating barriers to gaining and retaining employment
• Work with the team to develop employer strategies that result in work-based learning, job placement, and employer services
• Provide referrals to appropriate community service or social service agencies
• Prepare and deliver customized presentations/workshops to jobseekers
• Collect documentation to attain performance goals
• Provide great customer service to all customers (jobseekers/employers/partners) in the workforce system
• Market and promote all services under EDSI-related grants through Missouri Job Centers
• Learn and implement Federal, State, and local policies and procedures related to EDSI, WIOA, and other contracted grants
• Contact employers by phone, referral, or in-person to schedule face-to-face meetings
• Introduce employers to Missouri Job Center services and available training programs
• Develop a network for potential business leads and reconnect employers who no longer utilize services
• Review participant employment skills and match with active positions in MoJobs
• Represent EDSI at conferences, meetings, and targeted social functions as required
• Work under the guidance of supervisor to implement the regional vision
• Perform other duties as assigned

Education and Experience Requirements:

· Career counseling or Case Management experience preferred

· Ability to prioritize tasks and document visits and contacts

· Ability to demonstrate strong verbal and written communication skills

· Ability to maintain flexibility as needs of contract or contractor require

· Bachelor’s degree in Education, Social Work, Human Resources, or a related area preferred

· Knowledge of Microsoft Office programs

· Valid Driver’s License and an insured automobile are required