Salary $46,000 year
Provide excellent customer-centered services designed to enhance and re-engage job seekers into the workforce, while working closely with the Business Services Team to ensure that sustainable career opportunities are available for all job seekers.
· Provide information about CareerLink services and the services of partner agencies and organizations to jobseekers
· Complete eligibility determinations for individuals seeking services
· Understand both the Youth and Adult/Dislocated Worker programs and provide case management for both populations
· Maintain all dual enrollments for the Youth/A/DW Programs
· Support the operation of the Career Resource Center (CRC) at least one full day of each work week
· Provide individualized basic skills assessments and identify employment goals based on career interest, ability, and personal development considerations
· Provide offsite enrollment opportunities and support with educational facilities and/or employers as assigned for both the youth and adult programs
· Conduct Case Management duties, determine program eligibility and maintain compliance with funder and Workforce Innovation & Opportunity Act guidelines for all WIOA programs
· Contact employers and post-secondary education opportunities
· Conduct intake during orientation sessions with all job seekers in attendance
· Build one-on-one working relationships with youth and adults to assist in mitigating challenges to obtaining and retaining employment.
· Enroll youth participants in the program via the CWDS application
· Meet regularly with all active Youth participants providing career exploration, guidance and counseling
· Provide individualized and holistic support to each participant tailored to their specific needs
· Actively recruit WIOA youth eligible candidates to enroll in the youth program.
· Provide offsite enrollment opportunities and support with educational facilities and/or employers as assigned.
· Provide referrals to community partners when appropriate
· Develop Individual Service Strategy and Individualized Employment Plans based on participants strengths and goals
· Contact employers/post-secondary education opportunities
· Establish detailed documentation of all client records to maintain organized database and generate all project reports as needed
· Work closely with leadership and the Performance Analyst to be sure all activities are updated, and participant information is entered into all appropriate databases and files
· Engage youth in the Youth Fourteen Elements (career counseling, goal setting, entrepreneurship, financial navigation, training, paid work experience, literacy development, GED, mentorship, tutoring, etc).
· Refer to financial navigator and community resources as appropriate
· Provide “staff-assisted job search” services in the form of career guidance, job leads, and current labor market information
· Administer suitability assessments for individuals pursuing training opportunities
· Complete necessary WIOA data entry requirements on CWDS
· Maintain participant files in accordance with state and local regulations
· Provide follow-up activities according to program guidelines
· Represent EDSI on various committees and workgroups as assigned
· Presents participant ITA applicants during training approval meetings
· Understands WIOA Title I Performance Metrics and maintains a caseload that meets the metrics of the contracts
· Meets weekly with leadership and performance to review case load
· Counsels, motivates, and encourages job seekers in advancing employment, training, and retention goals and provides support in resolving issues that may impede successful job placement and retention
· Understands Title I Adult, Dislocated Worker, Youth, and Opioid Grant requirements
· Experience providing excellent service to jobseekers and employers
· Experience working with unemployed, underemployed, displaced workers, noncustodial parents, ex-offenders, veterans, or other economically-disadvantaged populations
· Ability to prioritize tasks and document all aspects of services provided
· Demonstrated communication, analytical, and interpersonal skills
· Bachelor’s degree or equivalent experience preferred
· Knowledge of Microsoft Office programs
· A valid driver’s license and clean driving record required
Software Powered by iCIMS
www.icims.com