Career Advisor

Salary $45,000 year

Scope of Position:

Provide case management and career counseling to customers. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.

Essential Functions:

· Provide individualized assessment of work, family and personal development needs and opportunities

· Determine WIOA and SkillUp eligibility and accurately complete required documentation for enrollment

· Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment

· Provide referrals to appropriate community service or social service agencies when needed

· Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency

· Oversee customer activities and assist with workshop schedules

· Create solutions to customer attendance problems

· Maintain organized database of customers and keep detailed documentation of all contacts

· Maintain customer files as specified by contractor

· Share information with appropriate staff and/or funding agencies

· Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules

· Document all participant contacts and activities in case progress notes

· Assist in the preparation of project reports as needed

· Ensure that positive outcomes and goals are met as required by contract

· Work with the team on implementing processes that increase customer engagement

· Other opportunities as available

Education and Experience Requirements:

· Career counseling experience

· Ability to prioritize tasks and document visits and contacts

· Demonstrated telephone, computer and written communication skills

· Ability to maintain flexibility as needs of contract or contractor require

· Bachelor’s Degree in Education, Social Work, Human Resources or a related area

· Knowledge of Microsoft Office programs

· Driver’s License is Required