RESEA Employment Counselor

Salary $55,000 year

The RESEA Employment Counselor will provide individualized support and direct assistance in all areas related to gaining and/or retaining employment and career advancement to dislocated workers who have been identified through RESEA, Rapid Response, and/or those who are receiving or have exhausted unemployment compensation benefits (long-term unemployed).

• Implement recruiting processes and initiatives to identify long-term unemployed dislocated workers, RESEA participants, Rapid Response referrals and UC claimants 

• Conduct targeted outreach and customized service presentations to fully apprise candidates of basic and individualized career services 

• Coordinate with community partners, training providers and staff to develop a seamless and consistent referral system  

• Screen for program eligibility, provide assistance securing dislocated worker documentation, and assist with completion of dislocated worker registration when needed 

• Counsel, motivate, and encourage assigned caseload of participants through a customized career pathway, training opportunities, and barrier mitigation to achieve successful placement outcomes 

• Build a professional one-on-one working relationship with participants to aid in eliminating challenges to obtaining and retaining employment 

• Document all participant interactions, activities, case notes, and files to ensure that regularly scheduled contacts are made as required  

• Accurately complete required documentation for enrollment and develop and maintain a customized service plan to align with participant employment and training goals 

• Follow up with partner agencies to ensure engagement in prescribed support services  

• Perform outreach to support participant engagement through off-site appointments to employers, satellite site locations, and community visits  

• Provide accurate and timely submission of required program data and reports to ensure real-time reporting needs are met 

• Other opportunities as available 

• Bachelor’s degree preferred, or equivalent experience 

• Case management experience preferred 

• Attention to detail and proficiency in Microsoft Office Suite required 

• Must have good driving record and reliable transportation 

• Experience in a team-oriented environment  

• Bilingual preferred 

• Must have reliable transportation to and from the worksite and other required locations