Career Advisor

Title: Career Advisor

Classification: Non-Exempt  

Salary: $55,000 year

Scope of Position:

The Career Advisor provides individualized career counseling, job readiness training, and employment placement assistance to WIOA participants, guiding them along career pathways.

Essential Functions:

• Provide career coaching to WIOA customers, including post placement, to ensure their goals are met in accordance with their designed Individual Employment Plan (IEP)
• Build a professional one-on-one working relationship with customers to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes assessment, individualized coaching, and coordination with staff.
• Design a customer-driven IEP
• Help customers select appropriate training programs
• Accurately review, evaluate, and complete required documentation for WIOA registration eligibility
• Prioritize tasks and document visits and contacts in state system of record
• Conduct post-placement contacts with WIOA participants that have been exited
• Coach, motivate, and encourage all jobseekers in advancing employment, training, and retention goals while providing support in resolving issues that may impede successful job placement and retention
• Ensure jobseekers are job ready by reviewing their resumes and skill sets to meet the hiring standards and needs of employers with available positions
• Other opportunities as available

Education and Experience Requirements:

• Bachelor’s degree preferred, or equivalent experience
• Bilingual (Spanish/English) preferred
• Possess an educational background to support career coaching decisions
• Must be organized and able to efficiently handle several tasks simultaneously
• Demonstrated telephone, problem-solving, computer, and written communication skills
• Customer service experience required
• A working knowledge of MS Office
• Must have reliable transportation to and from the worksite and other required locations