Job Listings

Salary $46,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking company? Then the LEAP Program Coordinator position is for you! The LEAP Program Coordinator facilitates and provides oversite of daily operations of the LEAP Program, a reentry employment initiative within the Lehigh County Jail. The program provides transitioning offenders from the Lehigh County Jail critical job readiness and employability skills needed to obtain and retain employment post-release.

Salary $45,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Then the Career Advisor position is for you! As Career Advisor, you will provide customer-centered services designed to enhance workforce development activities and service strategies for job seekers and employers. You will provide direct program support to re-attach job seekers to the workforce utilizing focused work-based learning and skills training to include credentialed on-the-job training. We are seeking a dynamic, team-oriented and caring individual to join our spirited team.

Salary $42,000-44,000 year Title:   Business Service Representative Classification: Non-Exempt   Scope of Position - To identify and contact prospective employers. To refer suitable program participants for position openings and act as a liaison between participants and employers.   Essential Functions - Contact employers by phone or in person and establish working relationships; interact with personnel and/or manager responsible for the hiring of new employees - Solicit job openings from employers and share information about openings with EDSI staff and program participants - Review participant employment skills and match with open positions - Enter employer information into all appropriate databases - Meet with participants to discuss open positions and document all participant contacts in case notes - Communicate and collaborate with other SEMCA BSRs, partner agencies and EDSI staff - Network with area business organizations - Provide regular performance reports and meet performance criteria on a weekly, monthly and annual basis - Follow up with employers to ensure that participant placements are satisfactory and to resolve any problems - Organize job fairs and hiring events   Education and Experience Requirements - Must have 1-3 years of sales experience. - Must have excellent communication and teamwork skills. - Should have skills and experience in providing career development assistance. - Should have working knowledge of Microsoft Office. - Must have notable experience in a team-oriented environment. - Bachelor's Degree in business, education, human resources or related area is preferred. - Valid Driver’s License and an automobile are required - Should be able to converse with a wide range of professionals and demonstrate a positive professional attitude.

Salary $50,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Account Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.   As Account Manager, you will manage the overall function of the recruitment and fulfillment process. This includes working with the sales and recruitment teams to determine places to recruit, working with the hiring client to understand needs, and screening potential candidates to effectively identity qualified candidates for referral to employers, resulting in their hire.

Salary & Benefits: $55,000   Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal driven? Then the Senior Recruiter position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.   As Senior Recruiter, you will manage the recruitment team, along with all processes and events. This includes working with the recruitment and sales team to determine places to recruit, working with the hiring client to understand needs and managing the transition of clients from the sales team to the recruitment team.

Salary $40,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Employment Specialist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.   As an Employment Specialist, you will provide assistance and support in all areas related to gaining and/or retaining employment and career advancement. This position acts as a liaison between local employers and program participants. Employment Specialists match jobseekers desiring suitable and sustainable employment and/or training, with employers; all while providing an excellent customer experience and maintaining compliance with Federal, State, and local policies and procedures.   Essential Functions: - Provide consistent and comprehensive case management and follow-up to ensure positive outcomes and goals are met as required by contract, which includes but is not limited to: - Determine WIOA eligibility and complete required documentation for enrollment - Provide case management to participants and assist in eliminating barriers to gaining and retaining employment - Work with the team to develop employer strategies that result in work-based learning, job placement, and employer services - Provide referrals to appropriate community service or social service agencies - Prepare and deliver customized presentations/workshops to jobseekers - Collect documentation to attain performance goals - Provide great customer service to all customers (jobseekers/employers/partners) in the workforce system - Market and promote all services under EDSI related grants through Missouri Job Centers - Learn and implement Federal, State, and local policies and procedures related to EDSI, WIOA, and other contracted grants - Contact employers by phone, referral, or in-person to schedule face-to-face meetings - Introduce employers to Missouri Job Center services and available training programs - Develop a network for potential business leads and reconnect employers who no longer utilize services - Review participant employment skills and match with active positions in MoJobs - Represent EDSI at conferences, meetings, and targeted social functions as required - Work under the guidance of supervisor to implement the regional vision - Perform other duties as assigned   Education and Experience Requirements: - Career counseling or Case Management experience preferred - Ability to prioritize tasks and document visits and contacts - Ability to demonstrate strong verbal and written communication skills - Ability to maintain flexibility as needs of contract or contractor require - Bachelor’s degree in Education, Social Work, Human Resources, or a related area preferred - Knowledge of Microsoft Office programs - Valid Driver’s License, an insured automobile and clean driving record are required   Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!

Salary $40,000 year Employment Specialist Southeast Missouri   Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Employment Specialist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.   As an Employment Specialist, you will provide assistance and support in all areas related to gaining and/or retaining employment and career advancement. This position acts as a liaison between local employers and program participants. Employment Specialists match jobseekers desiring suitable and sustainable employment and/or training, with employers; all while providing an excellent customer experience and maintaining compliance with Federal, State, and local policies and procedures.   Essential Functions: - Provide consistent and comprehensive case management and follow-up to ensure positive outcomes and goals are met as required by contract, which includes but is not limited to: - Determine WIOA eligibility and complete required documentation for enrollment - Provide case management to participants and assist in eliminating barriers to gaining and retaining employment - Work with the team to develop employer strategies that result in work-based learning, job placement, and employer services - Provide referrals to appropriate community service or social service agencies - Prepare and deliver customized presentations/workshops to jobseekers - Collect documentation to attain performance goals - Provide great customer service to all customers (jobseekers/employers/partners) in the workforce system - Market and promote all services under EDSI related grants through Missouri Job Centers - Learn and implement Federal, State, and local policies and procedures related to EDSI, WIOA, and other contracted grants - Contact employers by phone, referral, or in-person to schedule face-to-face meetings - Introduce employers to Missouri Job Center services and available training programs - Develop a network for potential business leads and reconnect employers who no longer utilize services - Review participant employment skills and match with active positions in MoJobs - Represent EDSI at conferences, meetings, and targeted social functions as required - Work under the guidance of supervisor to implement the regional vision - Perform other duties as assigned   Education and Experience Requirements: - Career counseling or Case Management experience preferred - Ability to prioritize tasks and document visits and contacts - Ability to demonstrate strong verbal and written communication skills - Ability to maintain flexibility as needs of contract or contractor require - Bachelor’s degree in Education, Social Work, Human Resources, or a related area preferred - Knowledge of Microsoft Office programs - Valid Driver’s License and an insured automobile are required   Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!

Salary $40,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Adult & Youth Career Advisor position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.     As an Adult & Youth Career Advisor, you will be responsible for providing case management and career counseling to customers and providing support and assistance in all areas related to gaining and/or retaining employment and career advancement.

Salary $42,000 year Title: Placement Coach Classification: Non-Exempt   Scope of Position: - Provide one-on-one and group assistance to program participants. This may include job matching, providing job leads, advocating for participants and programming to employers, job coaching participants prior to earning employment and during follow-up, resume critique, facilitating workshops and activities, and other duties as assigned.

Salary $48,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Business Services Representative – Work Experience position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. This Business Services position will be focused on Work Experience. This position will identify and contact prospective employers to participate in Work Experience opportunities for our participants. The BSR will work with PACL providers to match participants to appropriate Work Experience opportunities and ensure successful completion of each opportunity. This position will act as a liaison between PACL partners and providers.

Salary $40,000-42,000 year Title: Bilingual Intake and Assessment Specialist Classification: Non-Exempt   Scope of Position: Coordinates the overall function of customer outreach, intake, and orientation; assessment; eligibility for customers; helps manage Career Resource Center and supports Welcome Center, and assists Spanish-speaking customers for the Luzerne County PA CareerLink® System

Salary $42,000 year Title: Reentry Career Coach Classification: Non-Exempt Scope of Position • To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.

Salary $42,000 year Position: CareerLink Navigator Classification: Non-Exempt   Scope of Position: - Provide a high-quality customer service experience for incoming calls to the PA CareerLink Philadelphia toll free line - Respond timely to all emails received to the PA CareerLink email account - Support all customers- employers, partners, job seekers, WIOA participants, EARN participants, Youth, and returning citizens to the appropriate points of contact in the PA CareerLink system Support customers with navigation of virtual services, including those offered on PHL Career Portal

Salary $48,000 year Scope of Position - Build relationships with community-based organizations to develop appropriate strategies to connect jobseekers to available opportunities and to aid customers who need further assistance. Facilitate the development of formal and effective Community Connections Partner Agreements. - Outreach and invite EARN Customers to the appropriate Center, in partnership with the CAO. Improve the overall show rate of these customers. - Contact WIA Intensive/Training customers who are at risk of exiting without known employment to seek reengagement through encouraging and scheduling Center services.

Salary $52,000 year Title: Regional Project Associate (Philadelphia and SE PA regions) Classification: Non-Exempt   Scope of Position: The Project Associate will work closely with the Regional Project Specialist on specialized programs and/or time limited projects. The Project Associate is responsible for delivering a range of workforce services for both job seekers and employers while utilizing project management tools to report on performance efforts and outcomes.

Title: Bilingual Digital Marketing and Communications Intern Classification: Non-Exempt   $15.00/hr - 25 hrs/wk EDSI is an organization powered by positivity, a healthy life/work balance and a culture of service that helps clients improve their lives. Commitment to employee growth, employee-driven professional development, and quality of service delivery have earned us accolades over the years from award programs such as 101 Best and Brightest Companies to Work For, Top Workplaces and Crain’s Cool Places to Work. EDSI’s award-winning track record is built on our Chief Servant Leader’s vision to help great companies and communities train and retain great people. The company has a reputation for excellence, strives to solve problems and innovate, and is known as an inspiring organization that effects real change. Four decades later, EDSI is continuing to grow at an average rate of 10% yearly. Are you ready to join our team of forward-thinking professionals who exemplify our “Show Up, Smile, and Support” core values? #edsitalent   Scope of Position • To assist with digital outreach efforts across social media platforms including Facebook, LinkedIn, Instagram, Twitter, and YouTube • Create materials in design software such as Canva, as well as develop and edit content for email campaigns distributed through Constant Contact • Due to the dynamics of working with various programs and partners, this position necessitates an individual who is comfortable working in an environment that is constantly evolving

Salary $45,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Career Advisor position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.     As a Career Advisor in our high volume Comprehensive Centers, you will be responsible for providing case management and career counseling to customers and providing support and assistance in all areas related to gaining and/or retaining employment and career advancement.

Salary $52,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Career Advisor position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.   Scope of Position: Assess jobseekers and determine the most appropriate path to return to work. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.  

Salary $40,000-42,000 year Title: Youth Career Navigator Classification: Non-Exempt   Scope of Position • To provide support and assistance to youth program participants in all areas related to gaining and/or retaining employment and career advancement • Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving • This position requires an organized individual who can efficiently handle several responsibilities simultaneously

Salary $42,000 year Title: Case Manager  Classification: Non-Exempt Scope of Position • Provide case management and career coaching to customers. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement. • Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working with client circumstances that are constantly evolving • This position requires an organized individual who can efficiently handle several responsibilities simultaneously and work independently

Salary $47,000 year Title: Re-entry Employment Connector Classification: Non-Exempt   Scope of Position: • Deliver PA CareerLink® Philadelphia information to various community locations, physical and virtual events, job fairs, and panels, particularly those with a focus on supporting the population impacted by the criminal justice system (ie, customers returning from local, state or federal correctional institutions, probation/parole half-way houses, house arrests, or those beyond sentence). • Engage actively in the city’s re-entry coalition and work in close partnership with the Office of Re-Entry Partnership on service improvements for those with criminal histories. • The Re-entry Employment Connector supports program participants in the successful transition of pre-employment services received in the Prison and Jail to services received at the PA CareerLink® Philadelphia site upon release from prison and jail. • Provide basic career services, WIOA intensive case management services, and job matching services to a targeted caseload of jobseekers within the assigned community

Salary $42,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Then the Re-entry Navigator position is for you! We are seeking a dynamic, team-oriented and caring individual to join our spirited team.   The LEAP Project is designed to provide transitioning reentrants from the Northampton County Prison and Lehigh County Jail with critical job readiness and employability skills they need to get and keep a job once released by creating and operating an American Job Center, called the LEAP Center, in the Jail. The LEAP Re-entry Navigator serves as the liaison between Northampton County Prison, Lehigh County Jail, parole offices, PA CareerLink® Lehigh Valley and the LVWIB staff. The LEAP Re-entry Navigator supports program participants in the successful transition of LEAP pre-employment services received in the Jail to services received at the PA CareerLink® Lehigh Valley site upon release from jail.  

Salary $40,000-42,000 year Title: Youth Advocate/Instructor Classification: Non-Exempt     Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Youth Advocate/Instructor position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.   In this role as the Youth Advocate/Instructor, you will support and assist youth program participants in all areas related to gaining and/or retaining employment and career advancement, including teaching workshops and facilitating successful participant engagement and learning.     Scope of Position: The Youth Advocate/Instructor will support and offer assistance to youth program participants in all areas related to gaining and/or retaining employment and career advancement. This position will instruct workshops and maintain a classroom conducive to learning. Other responsibilities include facilitating successful participant engagement and learning, as well as modeling positive and professional behavior.

Salary & Benefits: $40,000-42,000 year  Youth Advocate/Instructor     Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Youth Advocate/Instructor position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.   In this role as the Youth Advocate/Instructor, you will support and assist youth program participants in all areas related to gaining and/or retaining employment and career advancement, including teaching workshops and facilitating successful participant engagement and learning.     Scope of Position: The Youth Advocate/Instructor will support and offer assistance to youth program participants in all areas related to gaining and/or retaining employment and career advancement. This position will instruct workshops and maintain a classroom conducive to learning. Other responsibilities include facilitating successful participant engagement and learning, as well as modeling positive and professional behavior.  

Salary $40,000-42,000 year Title: Youth Career Navigator Classification: Non-Exempt Scope of Position • To provide support and assistance to youth program participants in all areas related to gaining and/or retaining employment and career advancement • Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving • This position requires an organized individual who can efficiently handle several responsibilities simultaneously

Salary & Benefits: $40,000 year   Purpose of Position: To provide support to customers and staff through a variety of different methods in the WIOA program.  This position initiates the intake, eligibility verification, orientation scheduling and other WOA processes.

Salary $40,000-42,000 year Youth Business Services Representative   Classification:  Non-Exempt   Scope of Position: •Serve as a representative for all business services offered at the PA CareerLink® offices in LuzerneCounty. Work with employers to promote job leads and match program participants to employers’ jobopenings and paid work experience opportunities. •Concentrate on placing Youth/Young Adult participants into full-time and life-sustaining employment oncejob ready, as well as the Paid Work Experience component, which entails recruiting and cultivatingrelationships with employers to identify them as worksites, participant matching to worksites, job coachingof participants, and monitoring of paid work experience placements •Provide one-on-one and group assistance to program participants. This may include providing job leads,advocating to employers, resume building and critique, facilitating workshops and activities, and otherduties as assigned.

Salary $43,000 year Title:  Business Services Representative Classification: Non-Exempt Scope of Position - Overall responsibility for building business relationships with current, former and new clients

Salary $40,000-45,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Career Advisor position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.   As the Career Advisor you will provide case management and career counseling to customers, as well as provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.   Successful Elements: - Provide individualized assessment of work, family and personal development needs and opportunities - Determine WIOA eligibility and accurately complete required documentation for enrollment - Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment - Provide referrals to appropriate community service or social service agencies when needed - Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency - Oversee customer activities and assist with workshop schedules - Create solutions to customer attendance problems - Maintain organized database of customers and keep detailed documentation of all contacts - Maintain customer files as specified by contractor - Share information with appropriate staff and/or funding agencies - Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules - Document all participant contacts and activities in case progress notes - Assist in the preparation of project reports as needed - Ensure that positive outcomes and goals are met as required by contract - Work with the team on implementing processes that increase customer engagement - Perform other duties as assigned   Education and Experience Requirements: - Career counseling experience - Ability to prioritize tasks and document visits and contacts - Demonstrated telephone, computer and written communication skills - Ability to maintain flexibility as needs of contract or contractor require - Bachelor’s degree in Education, Social Work, Human Resources or a related area - Knowledge of Microsoft Office programs - Valid driver’s license & clean driving record required Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!

Salary: $45,000/year Scope of Position - Provide comprehensive guidance and counseling to In-School and Out-of-School youth

Salary $42,000 year Title:  Career Advisor   Scope of Position Provide case management and career counseling to customers. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.

Salary $43,000 year Title:Business Services Specialist Classification: Non-Exempt Scope of Position - Responsible for reviewing and completing Employer Verification Forms (EVFs) by contacting employers or company representatives - To act as a liaison between local employers and program participants - Responsible for approving CWDS job postings through a detailed validation process. I\ - Identify, contact, and engage with prospective employers to support and solicit position openings to build an active job bank for job seeker opportunities

Salary $50,000 year Title: Employer Services Supervisor Classification:  Exempt   Scope of Position - Overall responsibility for building business relationships with current, former and new customers/employers while overseeing activities for the Business Services Team - Provide leadership and guidance to the Business Service Team, and assist in the training of all BSRs - Work with the team to develop system-wide process flows for communication of all job orders, OJTs and IWTs - Develop strategic quarterly business plans to ensure the team will achieve all success indicators - Ensure and monitor the team’s compliance with program specific regulations and requirements and provide ongoing coaching to improve the team’s individual and collective performance

Salary: $55,000-60,000/year Title: Youth Programs Manager Classification: Exempt Scope of Position • Support and improve youth program operations, performance and customer engagement by providing leadership and direction to program staff to ensure excellent customer service and contract policies and outcomes are obtained. And, assist in career planning, job placement and high school equivalency activities for youth

Salary: $55,000-60,000/year Title: Youth Programs Manager Classification: Exempt Scope of Position • Support and improve youth program operations, performance and customer engagement by providing leadership and direction to program staff to ensure excellent customer service and contract policies and outcomes are obtained. And, assist in career planning, job placement and high school equivalency activities for youth

Salary: $65,000/year · Responsible for providing project coordination including functions of facilitation, case management and business services · Provide ongoing support throughout the duration of the pre and post-release phase of the program · Partner with the Behavioral Health Advocate to ensure all supportive services needs are met and the appropriate referrals are made to our committed partners · Work collaboratively with the PA CareerLink of Chester County on co-enrolling individuals in WIOA and assess the need for training and education · Collaborate with the Business Services Representative for job placements · Work in accordance to the E3 classroom schedule, which may include night hours    

Salary $40,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Employment Specialist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.   As an Employment Specialist, you will provide assistance and support in all areas related to gaining and/or retaining employment and career advancement. This position acts as a liaison between local employers and program participants. Employment Specialists match jobseekers desiring suitable and sustainable employment and/or training, with employers; all while providing an excellent customer experience and maintaining compliance with Federal, State, and local policies and procedures.   Essential Functions: - Provide consistent and comprehensive case management and follow-up to ensure positive outcomes and goals are met as required by contract, which includes but is not limited to: - Determine WIOA eligibility and complete required documentation for enrollment - Provide case management to participants and assist in eliminating barriers to gaining and retaining employment - Work with the team to develop employer strategies that result in work-based learning, job placement, and employer services - Provide referrals to appropriate community service or social service agencies - Prepare and deliver customized presentations/workshops to jobseekers - Collect documentation to attain performance goals - Provide great customer service to all customers (jobseekers/employers/partners) in the workforce system - Market and promote all services under EDSI related grants through Missouri Job Centers - Learn and implement Federal, State, and local policies and procedures related to EDSI, WIOA, and other contracted grants - Contact employers by phone, referral, or in-person to schedule face-to-face meetings - Introduce employers to Missouri Job Center services and available training programs - Develop a network for potential business leads and reconnect employers who no longer utilize services - Review participant employment skills and match with active positions in MoJobs - Represent EDSI at conferences, meetings, and targeted social functions as required - Work under the guidance of supervisor to implement the regional vision - Perform other duties as assigned   Education and Experience Requirements: - Career counseling or Case Management experience preferred - Ability to prioritize tasks and document visits and contacts - Ability to demonstrate strong verbal and written communication skills - Ability to maintain flexibility as needs of contract or contractor require - Bachelor’s degree in Education, Social Work, Human Resources, or a related area preferred - Knowledge of Microsoft Office programs - Valid Driver’s License, an insured automobile & clean driving record are required   Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!

Salary: $40,000/year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Then the Youth Advocate position is for you! We are seeking a dynamic, team-oriented, and caring individual to join our spirited team.   Our Youth Advocates provide ongoing guidance and counseling to local youth to empower them to reach their goals. This process includes providing individualized and holistic support to each participant through proven case management strategies.

Salary $75,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal driven? Then the Business Services Manager position is for you!   We are seeking a dynamic and team-oriented individual to join our spirited team!   As the Business Services Manager for the Staten Island Workforce1 Career Center (SIWF1CC), you will manage a team of Account Managers to build business relationships with businesses across Staten Island that employ more than 75 employees. Specific focus will be on businesses within the following sectors: Retail Trade; Professional, Scientific, and Technical Services; Accommodation and Food Services; Information; Arts, Entertainment, and Recreation; Administrative and Waste Support Services; Finance and Insurance; Healthcare (non-clinical); and Social Assistance. A successful Business Services Manager will lead and support the Account Managers to ascertain the hiring needs of the employer and attain a commitment to fill a specific position(s) during an agreed upon timeframe utilizing the SIWF1CC’s recruitment services. This position requires a combination of both in-office activities and in-field business-to-business engagement. 

Salary $40,000 Year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Then the Youth Advocate position is for you! We are seeking a dynamic, team-oriented, and caring individual to join our spirited team.   Our Youth Advocates provide ongoing guidance and counseling to local youth to empower them to reach their goals. This process includes providing individualized and holistic support to each participant through proven case management strategies.

Salary: $42,000/year Title: Case Manager Classification: Non-Exempt Scope of Position • To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement • Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving • This position requires an organized individual who can efficiently handle several responsibilities simultaneously and work independently

Salary: $42,000/year Title: Case Manager Classification: Non-Exempt Scope of Position • Provide case management and career coaching to customers. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement. • Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working with client circumstances that are constantly evolving • This position requires an organized individual who can efficiently handle several responsibilities simultaneously and work independently

Salary $67,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Then the Program Manager for our Chester County WIOA Adult and Dislocated Worker program is for you! We are seeking a dynamic, team-oriented and caring individual to join our spirited team.    

Salary $52,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Then the Behavioral Health Advocate position is for you! We are seeking a dynamic, team-oriented and caring individual to join our spirited team.   Scope of Position: The Behavioral Health Advocate (BHA) is responsible for the assessment and intervention of program participants who have identified behavioral health concerns as being a barrier to reaching their full potential. As a BHA, you will assist in providing brief therapeutic interventions and referring to long-term external supportive services when applicable.

Salary $50,000 year Title:   Lead Facilitator Classification: Non-Exempt   Scope of Position - Establish and maintain a positive relationship with site leadership and staff - Serve as a point of contact for facilitator team members and center-wide staff at their assigned CareerLink® site - Provide leadership and support for site facilitators - Approving time and time off requests from staff members - Coordinate with assigned site to schedule workshops and events in designated classrooms - Maintain a classroom conducive to learning - Model positive and professional behavior - Deliver workshops at each Center on a regular basis to engage customers and prepare them with the skills they need to find jobs - Provide workshops to EARN Program customers to help them meet their required hours  - Develop effective promotional materials and strategies for Center staff to use in promoting workshop attendance  - Support the use of virtual tools and services  - Support all of the service teams

Salary: $42,000/year Title: Workforce Specialist Classification: Non-Exempt   Scope of Position Supports activities and projects throughout the PA CareerLink® Bucks County and the various programs including Business Services, EARN and WIOA.  Provides excellent customer service to all customers.

Salary: $40,000-45,000/year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Employment Specialist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.   As an Employment Specialist you will provide case management and career counseling to adults and youth customers.. You will provide support and assistance in all areas related to gaining and/or retaining employment and career advancement. The Employment Specialist will act as a liaison between local employers and program participants. You will identify job-related responsibilities and tasks though job analysis. You will build business relationships with local area employers aligned with the SCWIB industry sectors. The Employment Specialist will market and develop On-the-Job Trainings (OJT), Customized Training (IWT) and Work Experience opportunities.   Provide welcome desk services and information, case management, and career counseling to all customers. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement. Act as a liaison between local employers and program participants. Identify job-related responsibilities and tasks though job analysis. Build business relationships with local area employers aligned with the SCWIB industry sectors. Market and develop On-the-Job Trainings (OJT), Customized Training (IWT) and Work Experience opportunities.     Essential Functions: - Provide individualized assessment of work, family and personal development needs and opportunities to adults and youth - Provide comprehensive case management and follow-up to ensure positive outcomes and goals are met as required by contract - Determine WIOA eligibility and accurately complete required documentation for enrollment - Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment - Provide individualized basic skills assessment and identify employment goals based on career interest, ability, and personal development considerations - Provide referrals to appropriate community service or social service agencies as needed - Encourage customers to participate in and follow through with planned activities as outlined in contract with funding agency - Develop Individual Services Strategy in conjunction with youth - Assist youth in accomplishing the goals of the Individual Service Strategy - Build one-on-one working relationships with adults and youth to assist in mitigating challenges to obtaining and retaining employment - Facilitate educational activities in individual and group settings to remediate basic skills and increase functional educational levels - Coordinate onsite and offsite career awareness field trips with employers and educational facilities - Oversee customer activities and assist with workshop schedules - Create solutions to customer attendance problems - Maintain customer files as specified by contractor - Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules - Document all participant contacts and activities in case progress notes - Work with the team on implementing processes that increase customer engagement - Contact employers by phone, referral or in person to schedule face-to-face meetings - Introduce employers to Missouri Job Center services and available training programs during initial employer visit - Develop a network for potential business leads and reconnect employers who no longer utilize services - Develop and distribute electronic/paper outreach materials in collaboration with Missouri Job Center partners, according to SCWIB policies - Generate new and recurring job openings, including those generated by serving the incumbent workforce - Train employers to use MoJobs and explain how to input job orders - Enter all employer information and employer contacts into appropriate systems and monitor employer activities - Review participant employment skills and match with active positions in MoJobs - Represent EDSI at conferences, meetings and targeted social functions as required - Post and maintain job orders in the system, enter employer services and open new business folders - Establish detailed documentation of all client records to maintain organized database and generate all project reports as needed - Share information with appropriate staff and/or funding agencies - Provide regular updates to the Program Manager - Meet performance criteria on a weekly, monthly, and annual basis - Assist in the preparation of project reports as needed - Ensure that positive outcomes and goals are met as required by contract - Perform other duties as assigned   Education and Experience Requirements: - Career counseling experience - Experience working with people with developmental disabilities preferred - 1-3 years of sales or business experience preferred - Ability to prioritize tasks and document visits and contacts - Demonstrated telephone, computer, and written communication skills - Ability to maintain flexibility as needs of contract or contractor require - Bachelor’s degree in Education, Social Work, Human Resources, or a related area preferred - Knowledge of Microsoft Office programs - Valid Driver’s License and an automobile are required   Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!      

Salary $52,000 year Scope of Position: Assess jobseekers and determine the most appropriate path to return to work. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.

Salary $45,000 year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Career Coach position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. Scope of Position: Provide excellent customer-centered services to provide career support in all areas related to gaining and/or retaining employment, training, and career advancement. · To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement · Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving · This position requires an organized individual who can efficiently handle several responsibilities simultaneously

Salary $38,000 year Scope of Position   · Greet and assist job seekers, employers and agency visitors; provide administrative support to staff and customers in need of CareerLink services